Effective Date: 2025-01-23.
Restorma ("we", "us", "our", or "Restorma") operates the Restorma Restaurant Management System (the "Service"). This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our Service.
Restorma is designed to help restaurants and food-service businesses manage their day-to-day operations, including restaurant information, tables, menus, orders, billing, staff management, customers, inventory, reports, and other related restaurant-management activities.
By accessing or using Restorma, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
Depending on how you use Restorma, we may collect information that you voluntarily provide to us, information generated through your use of the Service, and certain technical information.
When you create or manage an account, restaurant, or business profile, we may collect information such as:
Restorma may process information entered by authorized users for the purpose of managing restaurant operations. This may include:
When you use Restorma, certain technical information may be collected automatically. This information may include:
We use the information we collect for legitimate business and operational purposes, including:
We do not use personal information for purposes unrelated to the operation of Restorma unless we have a lawful basis to do so or have obtained appropriate consent where required.
Restorma may allow restaurant owners and authorized staff to enter customer-related information, such as customer names, phone numbers, addresses, order history, or other information required for restaurant operations.
Restaurant owners and administrators are responsible for ensuring that information entered into Restorma is collected and processed lawfully and that they have the necessary rights, permissions, or consent to provide such information to the Service.
We process such information primarily to provide the functionality requested by the restaurant or authorized user.
Depending on the platform and features enabled, Restorma may request access to device storage or files.
Such access may be used to provide features such as:
If you do not grant the required permission, certain features that depend on file access may not function as intended.
If supported by the version of Restorma you are using, the application may request access to your device camera or photo library.
This access may be used for features such as uploading restaurant logos, menu images, product images, documents, or other content selected by the user.
Camera or photo access is only used when required for a feature that you choose to use. You can manage these permissions through your device settings.
If you access Restorma through a web browser, the Service or its third-party services may use cookies or similar technologies.
Cookies are small data files stored on your device that may help websites remember information, maintain sessions, improve performance, and understand how users interact with the Service.
Restorma may use essential cookies required for authentication, security, session management, and basic functionality. Where applicable, third-party services integrated with the Service may also use cookies or similar technologies according to their own privacy policies.
You may configure your browser to reject or notify you about cookies. However, disabling certain cookies may affect the functionality of the Service.
We may use trusted third-party companies, service providers, or individuals to help us operate and maintain Restorma.
These third parties may provide services such as:
Third-party service providers may have access to Personal Information only to perform services on our behalf. We expect such providers to protect the information and not use it for purposes unrelated to the services they provide to us.
If Restorma provides payment-related functionality, payment information may be processed by third-party payment processors or financial service providers.
Where payment processing is handled by a third-party provider, the payment provider may collect and process payment information according to its own privacy policy and terms.
Restorma does not intentionally store complete payment card numbers, CVV/security codes, or other sensitive payment credentials unless explicitly required by a particular payment integration and permitted by applicable laws.
We do not sell or rent your Personal Information to third parties.
We may disclose information in limited circumstances, including:
We value the trust you place in us and take reasonable technical and organizational measures to protect information processed through Restorma.
Depending on the nature of the information and the Service infrastructure, security measures may include access controls, authentication mechanisms, encryption, secure data transmission, monitoring, backups, and other reasonable security practices.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially reasonable measures to protect your information, we cannot guarantee absolute security.
We retain Personal Information and restaurant-related data only for as long as reasonably necessary to provide Restorma, maintain business records, fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce agreements, and maintain security.
The specific retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.
Restaurant owners or account administrators may be responsible for certain data stored within their Restorma account. Where appropriate, users may request deletion of their information as described below.
Users may request deletion of their Personal Information or account data by contacting us using the contact details provided in this Privacy Policy.
After receiving and verifying a valid deletion request, we will take reasonable steps to delete or anonymize the requested information from our active systems, subject to applicable laws and legitimate business requirements.
Some information may need to be retained where required by law, for accounting or legal purposes, to resolve disputes, prevent fraud or abuse, enforce agreements, or maintain security.
Deleted information may also remain temporarily in encrypted backup systems until those backups are securely overwritten or deleted in accordance with our backup retention procedures.
Users are responsible for maintaining the confidentiality of their account credentials and for restricting access to their devices and accounts.
If you believe that your account has been accessed without authorization, please notify us as soon as possible.
We recommend using strong passwords, avoiding password sharing, and signing out of shared or public devices when using Restorma.
Restorma is intended primarily for restaurant owners, managers, employees, and other authorized business users.
The Service is not intended to knowingly collect Personal Information directly from children under the age required by applicable law without appropriate authorization or consent.
If you believe that a child has provided Personal Information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
Depending on your location and applicable data protection laws, you may have certain rights regarding your Personal Information.
These rights may include, where applicable:
To exercise any applicable privacy rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
Depending on where our service providers and infrastructure are located, your information may be processed or stored in countries other than your country of residence.
Where required by applicable law, we will take appropriate steps to ensure that Personal Information is handled in accordance with applicable data protection requirements.
Restorma may contain links or integrations to third-party websites, applications, payment services, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party services. We recommend reviewing the privacy policies of third-party services before providing them with Personal Information.
We may update this Privacy Policy from time to time to reflect changes in our Service, business practices, technology, legal requirements, or other operational considerations.
When we make changes, we will update the "Effective Date" displayed at the beginning of this Privacy Policy and publish the updated version through the appropriate Restorma website, application, or Service.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.
If you have any questions, concerns, requests, or suggestions regarding this Privacy Policy or the way Restorma handles your information, please contact us.
Product: Restorma - Restaurant Management System
Email: [email protected]
Website: https://restorma.com/
Company: AB Group Pvt. Ltd.
Address: Nakkhu, Lalitpur (NEPAL)
Restorma is a Restaurant Management System designed to help restaurants and food-service businesses manage their daily operations through digital tools for orders, billing, menus, tables, customers, staff, inventory, reports, and other restaurant-management activities.
Our goal is to provide a reliable and secure solution that helps restaurant businesses improve operational efficiency while maintaining appropriate safeguards for the information processed through the Service.
